Performance management (Part 6) – People, process, profitability (4.54 mins)
How to drive people, process and profitability by leading the way as a manager
Performance management (Part 5) – 1-to-1 reviews (10.03 mins)
How to manage 1-to-1 meetings with your staff members, reviewing activity, progress and goals
Performance management (Part 4) – Measuring activity & KPIs (9.55 mins)
How to approach managing KPIs and activity targets to keep your team on track to achieving its goal
How to have your best year ever (Part 3) (35.13 mins)
How to motivate your team by understanding personal needs
How to have your best year ever (Part 2) (29.44 mins)
How to motivate your team by understanding personal needs
How to have your best year ever (Part 1) (37.18 mins)
How to motivate your team by understanding personal needs
Symptom and cause: Little self-development (2.46 mins)
Examining the symptom and causes to fix the issue of lack of self development from your staff
Symptom and cause: Often late to work (4.21 mins)
Examining the symptom and causes to fix the issue of staff being late to work
Symptom and cause: Poor account development (5.14 mins)
Examining the symptom and causes to fix the under-performance in account development
Symptom and cause: Not enough first interviews (4.26 mins)
Examining the symptom and causes to fix the issue of not setting up enough first interviews